Author

Liam Kelly

Writer

A lifelong adventurer, Liam is keen on sustainability in travel. He's driven to create eco-friendly travel experiences that leave a positive impact on both travelers and the communities they visit.

Blogs

FreeGuides
Elevating Your Stay: FreeGuides Recommendations Feature Redefines Hotel Experiences
Liam Kelly
Writer
Feb
27
,
2024
•
2 min

Elevating Your Stay: FreeGuides Recommendations Feature Redefines Hotel Experiences

Dear Valued Hotel Partners, In the world of hospitality, anticipating and meeting guest needs is paramount to providing exceptional experiences. At FreeGuides, we're committed to empowering hotels with innovative solutions that not only streamline operations but also enhance guest satisfaction. Today, we're thrilled to introduce a groundbreaking feature to our Digital Compendium: Recommendations.

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How Concierges Can Stay Relevant in the Next 20 Years
Liam Kelly
Writer
Feb
27
,
2024
•
2 min

How Concierges Can Stay Relevant in the Next 20 Years

Dear esteemed hotel partners, In an era defined by digital connectivity and instant access to information, the traditional role of the concierge has faced unprecedented challenges. With guests increasingly turning to their smartphones for recommendations and guidance, the question arises: How can concierges remain relevant in the next 20 years?

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Weather Woes in Sydney: How Hotels Can Save the Day
Liam Kelly
Writer
Sep
05
,
2023
•
2 min

Weather Woes in Sydney: How Hotels Can Save the Day

Sydney, with its iconic Opera House, stunning beaches, and vibrant culture, is a dream destination for travellers from around the world. However, the city's unpredictable weather can sometimes put a damper on even the best-laid travel plans.

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Navigating the Future of Tourism: Trends and Transformation
Liam Kelly
Writer
Aug
15
,
2023
•
3 min

Navigating the Future of Tourism: Trends and Transformation

In an era of unprecedented technological advancement and evolving travel preferences, the tourism industry is on the brink of a transformative journey. Just as the hotel industry adapts to the changing landscape, the broader tourism sector is also poised for innovative changes.

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Unveiling the Future of Tourism: A Journey through Emerging Trends
Liam Kelly
Writer
Aug
15
,
2023
•
3 min

Unveiling the Future of Tourism: A Journey through Emerging Trends

In the ever-evolving landscape of the tourism industry, the future holds exciting possibilities driven by shifting consumer preferences, technological advancements, and a renewed focus on sustainability. As the travel sector continues to transform, it's crucial to keep a finger on the pulse of the emerging trends that are reshaping the way we explore the world. In this article, we embark on a journey to explore the dynamic trends that are shaping the future of tourism.

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How To Increase Hotel Revenues?
Liam Kelly
Writer
Jul
25
,
2023
•
3 min

How To Increase Hotel Revenues?

Your responsibilities as hotel managers go beyond creating wonderful visitor experiences. A crucial component of managing a successful hotel is maximising revenue. This in-depth manual will examine successful methods and revenue-generating plans that can significantly boost your hotel's bottom line. We'll explore key insights to help you increase your hotel's revenues and achieve long-term success, from managing room rates to utilising auxiliary revenue streams.

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How to Use Hotel Reviews to Your Advantage
Liam Kelly
Writer
Jul
25
,
2023
•
3 min

How to Use Hotel Reviews to Your Advantage

Hotel reviews have a significant influence on a hotel's reputation and performance in the modern digital age. The development of your hotel as a hotel manager depends on your ability to navigate and utilise hotel reviews. We will examine practical methods for using hotel reviews to your advantage in this detailed tutorial. With the aid of FreeGuides, we'll arm you with the information and insights to make the most of hotel reviews, from embracing customer feedback to utilising reputation management solutions.

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The Role of a Virtual Hotel Concierge
Liam Kelly
Writer
Jul
25
,
2023
•
3 min

The Role of a Virtual Hotel Concierge

The hotel business is embracing creative ideas to improve the guest experience in today's fast-paced, technologically advanced environment. The virtual concierge is one such game-changer—an innovative hotel technology that is altering how visitors engage with hotels. We will delve into the world of virtual concierge services in this blog and examine how they can transform the guest experience by giving every visitor a seamless, unique, and amazing stay.

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Outsourcing Revenue Management for Hotels
Liam Kelly
Writer
Jul
25
,
2023
•
3 min

Outsourcing Revenue Management for Hotels

Optimising revenue management is essential for a hotel's financial performance in the cutthroat hospitality sector. Outsourcing revenue management has become a feasible choice as hotels look for efficient ways to optimise their operations and optimise profits. The potential effects of outsourcing revenue management for hotels will be examined in this article, along with the advantages and factors to be taken into account.

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How to Enhance Guest Experience in Hotels?
Liam Kelly
Writer
Jul
18
,
2023
•
4 min

How to Enhance Guest Experience in Hotels?

Understanding the complex link between guest experience and hotelier experience is essential to success in the hospitality sector. In order to secure their comfort, happiness, and loyalty, hotels use a variety of strategies, all of which are supported by this synergy, which is at the core of customer satisfaction. It involves comprehending the journey of the visitor and providing unforgettable experiences at each stage.

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Measure Guest Satisfaction + (Survey Templates)
Liam Kelly
Writer
Jul
18
,
2023
•
3 min

Measure Guest Satisfaction + (Survey Templates)

With the help of our helpful tutorial, learn how to evaluate customer happiness. Explore six practical strategies and be motivated by our ready-to-use survey templates designed especially for the hospitality sector.

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Improving Guest Satisfaction: The Ultimate Guide for Hotels
Liam Kelly
Writer
Jul
18
,
2023
•
3 min

Improving Guest Satisfaction: The Ultimate Guide for Hotels

In the hospitality industry, hotel guest satisfaction isn't just a goal; it's the cornerstone of your business. A satisfied guest not only returns but also becomes a brand ambassador, spreading the good word about your hotel. This guide aims to offer hoteliers a holistic roadmap to elevate guest satisfaction, focusing on key areas such as personalisation, staff training, technology, feedback, and sustainability.

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The Evolution of Hotel Concierge
Liam Kelly
Writer
Jul
18
,
2023
•
3 min

The Evolution of Hotel Concierge

Delve into the evolution of hotel concierge services and discover how they are revolutionising guest experiences through personalised and tailored services.

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Transforming Hotel Guest Engagement with Tech
Liam Kelly
Writer
Jul
06
,
2023
•
3 min

Transforming Hotel Guest Engagement with Tech

Learn how technology is changing how guests are engaged in the hotel sector. This blog showcases FreeGuides, a cutting-edge tool that provides tailored tours and improves interactions between hotels and visitors. Learn about technological advancements, how technology is influencing guest relations, and how FreeGuides fits in perfectly with current systems. Utilise technology to improve customer experiences, encourage loyalty, and design adventures that people will never forget.

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Exploring Vivid Sydney: A Journey into the Wonderland of Lights and Creativity
Liam Kelly
Writer
Jun
02
,
2023
•
3 min

Exploring Vivid Sydney: A Journey into the Wonderland of Lights and Creativity

Vivid Sydney, the annual festival of lights, music, and ideas, transforms the city into a captivating wonderland that ignites the imagination and dazzles the senses. From mesmerizing light installations to interactive art displays and electrifying performances, Vivid Sydney offers a unique and immersive experience for visitors of all ages. In this blog, we invite you to embark on a journey into the enchanting world of Vivid Sydney, where creativity knows no bounds and the city comes alive with vibrant colors and boundless energy.

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How to Take Amazing Photos at Vivid Sydney
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

How to Take Amazing Photos at Vivid Sydney

In this blog, we'll share some tips and techniques that will help you take amazing photos at Vivid Sydney, allowing you to preserve the magic and share your unique perspective with others.

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Exploring Hidden Gems with Vivid's Captivating Walking Tour
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Exploring Hidden Gems with Vivid's Captivating Walking Tour

In this blog, we invite you to join us on a walking tour of Vivid Sydney, curated by FreeGuides, where we'll unveil the lesser-known gems and underexplored areas that add a touch of magic to the festival. Get ready to unmask Vivid Sydney and embark on an immersive journey of discovery with the FreeGuides Vivid Tour.

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Vivid Sydney 2023: Dates, Highlights, and Insider Tips for an Unforgettable Experience
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Vivid Sydney 2023: Dates, Highlights, and Insider Tips for an Unforgettable Experience

Vivid Sydney, the highly anticipated annual festival of lights, attracts visitors from near and far who are eager to immerse themselves in the city's vibrant celebration. If you're planning to attend Vivid Sydney 2023, you've come to the right place. In this blog, we'll provide you with essential information, insider tips, and a sneak peek into the highlights of Vivid Sydney 2023. Let's dive into everything you need to know to make the most of this captivating event.

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Vivid Sydney 2023: A Family-Friendly Guide to Magical Moments and Memorable Adventures
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Vivid Sydney 2023: A Family-Friendly Guide to Magical Moments and Memorable Adventures

Vivid Sydney is not only a visual feast for adults but also a magical wonderland that offers captivating experiences for families. With its enchanting light displays, interactive installations, and engaging activities, Vivid Sydney 2023 is the perfect event to create lasting memories with your loved ones. In this family-friendly guide, we'll explore the best attractions, activities, and tips to ensure an unforgettable adventure for everyone, young and old.

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Vivid Sydney 2023: A Food Lover's Guide to Culinary Delights and Tasty Adventures
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Vivid Sydney 2023: A Food Lover's Guide to Culinary Delights and Tasty Adventures

Vivid Sydney 2023 is a paradise for food lovers. In this food-focused guide, we'll take you on a delectable journey through the festival, highlighting the best foodie hotspots, mouthwatering dishes, and culinary adventures that await.

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Vivid Sydney 2023: Exploring the Intersection of Art and Technology
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Vivid Sydney 2023: Exploring the Intersection of Art and Technology

In this blog, we delve into the captivating world of Vivid Sydney 2023, exploring the fascinating ways in which art and technology come together to create an unforgettable sensory experience.

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Vivid Sydney 2023: A Nightlife Enthusiast's Guide to Evening Extravaganza
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Vivid Sydney 2023: A Nightlife Enthusiast's Guide to Evening Extravaganza

Vivid Sydney isn't just about dazzling lights and stunning art installations—it's also a playground for nightlife enthusiasts seeking unforgettable experiences after the sun sets. From vibrant bars and electrifying live performances to immersive parties and hidden speakeasies, the festival offers a pulsating nightlife scene like no other. In this blog, we'll dive into the vibrant nightlife of Vivid Sydney 2023, revealing the hottest spots, unique experiences, and electrifying events that will keep the party going long into the night.

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Vivid Sydney's Secret Hideaways: Unveiling the Hidden Venues for Intimate Experiences
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Vivid Sydney's Secret Hideaways: Unveiling the Hidden Venues for Intimate Experiences

Vivid Sydney is a captivating festival that transforms the city into a dazzling display of lights, colors, and creativity. While the main attractions draw massive crowds, there are hidden gems scattered throughout the city that offer a more intimate and immersive experience. In this blog, we invite you to embark on a journey of discovery as we unveil the secret hideaways of Vivid Sydney. From hidden bars and cozy cafés to tucked-away vantage points, these lesser-known venues provide the perfect setting to enjoy the festival in a more personal and unique way.

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Unleashing Your Inner Artist: Interactive Experiences at Vivid Sydney 2023
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Unleashing Your Inner Artist: Interactive Experiences at Vivid Sydney 2023

Vivid Sydney is not just a festival to observe; it's a playground that invites you to unleash your creativity and become an active participant in the immersive art installations. In this blog, we will take you on a journey through the interactive experiences that await you at Vivid Sydney 2023. From interactive light displays to engaging digital installations, these experiences will ignite your imagination, allowing you to connect with the festival on a whole new level.

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