Question 1

Can I change the colours and font?

Accepted Answer

Yes, in the Profile tab using HEX codes.

Question 2

How many CTA buttons do I have?

Accepted Answer

Two main action buttons at the top plus a "Contact Reception" button.

Question 3

What can the Contact button do?

Accepted Answer

It can hold your phone number, email, WhatsApp, and SMS numbers.

Question 4

Can I change tab names and order?

Accepted Answer

Yes, scroll to the bottom of the profile section to rename or reorder tabs.

Question 5

How do I add our logo?

Accepted Answer

Upload it in the Profile section.

Question 6

Can I iFrame this?

Accepted Answer

Yes, embed it on your website for a consistent experience. Email support for help.

Question 7

How do I get my QR code?

Accepted Answer

Download it directly from the Profile tab.

Question 8

Is the URL customisable?

Accepted Answer

Yes, but there is a cost. Email support to set this up.

Question 9

Does the QR code change?

Accepted Answer

Never. You can update everything online without reprinting.

Question 10

We have multiple properties - do we need separate profiles?

Accepted Answer

Yes, each property needs its own profile. However, we can copy tours, compendium content, and recommendations from one profile to another, then you just customise the unique details (address, checkout times, etc.) for each location.

Profile & Branding

Set up in 5 minutes. Live in 48 hours.

Profile & Branding

Profile & Branding: questions and answers

Set up in 5 minutes. Live in 48 hours.