Pricing

Plans from A$128 a month.

That is where hotel, serviced apartment and holiday rental prices start, and hostels pay by the bed. Your own price is set by your type of property, its size and where it is, so some properties pay more. Enter yours below to see it, with no form and no signup.

Your price

Your property

These four things set your price.

Size band: small, under 100 rooms. You pay one price for the whole property, not per room. Over 600? Type the number above.

Choose a plan

Priced for 80 rooms in United States, per month on the terms below.

  • Digital compendium
  • Events & excursions
  • Analytics dashboard
  • Everything in Basic, plus
  • Local recommendations map
  • Self-guided walking tours
  • Eli, the AI receptionist
  • PMS integration & online check-inNew
  • Upsell pop-ups & offers
  • Loyalty toolsSoon
GroupContact us
  • Everything in Premium, across your properties, priced together
Talk to sales

Commitment

Stay month to month, or commit for longer and pay less.

Payment

Paying a year up front takes off another 10%. It needs a commitment of a year or more.

Pay by card. Discounts never add up to more than 50%.

How we worked it out

Premium list price, in Australian dollars, straight from the rate card.

Size
Small, under 100 rooms: Premium is A$235 in a Standard market
Location
United States: a Premium market
Standard
Upper midscale
Multiplier
×1.25
List price
A$294 a month

The rate card

What sets your price

One rate card prices every property, and it is the same one the app bills from. Four things move your price.

1. Your type of property

Hotels, serviced apartments and holiday rentals pay one monthly price for the whole property, set by its size. Hostels pay a small share of what their beds earn, so a small hostel pays little.

2. Rooms or beds

Hotels sit in one of three size bands: under 100 rooms, 100–249 rooms and 250+ rooms. Hostels pay per bed, with a cap for each market, and never more than A$400 a month.

3. Location

Every country is a Value, Standard or Premium market, from its typical hotel room rate (for hostels, its dorm bed price). Value markets pay 0.85× the Standard price and Premium markets 1.25×.

4. The standard of your property

From economy to luxury, each step moves you half a market up or down, never below the Value price or above the Premium one.

Hotels, apartments and holiday rentals

List prices a month per property, by market, at an upper midscale standard.

SizeValueStandardPremium
Basic
Under 100 roomsA$128A$150A$188
100–249 roomsA$162A$190A$238
250+ roomsA$213A$250A$313
Premium
Under 100 roomsA$200A$235A$294
100–249 roomsA$251A$295A$369
250+ roomsA$327A$385A$481

A small economy property in a Value market pays the Value price, which is where A$128 comes from. A luxury property in a Premium market pays the Premium price.

Hostels

A bed earns its dorm price × 75% occupancy × 365 ÷ 12 a month. You pay a share of that per bed: 0.095% for Basic, 0.19% for Standard and 0.38% for Premium, up to your market's cap.

Market capBasicStandardPremium
ValueA$90A$170A$270
StandardA$110A$200A$320
PremiumA$130A$250A$400

A 60-bed hostel in Australia pays A$36 for Basic, A$73 for Standard and A$145 for Premium a month.

Commitment and payment

Month to month by default. Committing for longer takes money off, and paying a year up front takes off another 10%. Discounts add up to 50% at most.

CommitmentMonthlyYearly up front
Month to monthList priceNeeds a year
6 months5% offNeeds a year
1 year10% off20% off
2 years15% off25% off
3 years20% off30% off
Want your exact price in writing?These are list prices. Tell us about your property and we’ll email you its own price, in your currency, or go through it on a call with our founder.

Prices are list prices in Australian dollars. Running a group or chain? Talk to us about a Group plan.

Pricing questions

Why is every price a “from” price?

Because no two properties pay the same. Your price is set by your type of property, its size and its location, so some properties pay more. The smallest hotels in our lowest-priced markets pay A$128 a month for Basic and A$200 for Premium. Large luxury hotels in the priciest markets pay up to A$481 a month for Premium. Enter your property on this page to see your own price.

How much does FreeGuides cost?

Hotels, serviced apartments and holiday rentals pay one monthly price per property, from A$128 for Basic and A$200 for Premium. Hostels pay by number of beds and location: a 60-bed hostel in Australia pays A$36 for Basic, A$73 for Standard and A$145 for Premium a month, and no hostel pays more than A$400.

Do you charge per room?

Not for hotels. A hotel pays one monthly price for the property, set by its size (under 100 rooms, 100 to 249, or 250 and over), its location and its standard. Hostels pay a small share of what their beds earn, so the price follows the number of beds, with a cap for each market and a ceiling of A$400 a month.

What is in each plan?

Basic: digital compendium, events & excursions and analytics dashboard. Premium adds local recommendations map, self-guided walking tours, the AI receptionist Eli, PMS integration & online check-in (rolling out now), upsell pop-ups & offers and loyalty tools (coming soon). Hostels also have Standard, which adds guest group chat. Every plan also includes bookable activities, with commission to you; your logo, colours and photos; every guest’s language, automatically; QR codes for every room. Features come with the plan you choose, not as separate add-ons.

Is there a free trial?

Yes. Setting up is free, and your 10-day free trial starts once guests are scanning your QR codes. You choose a plan after that.

Is there a lock-in contract?

No. Pay month to month and cancel any time, or commit for 6 months to 3 years for 5% to 20% off. Paying a year up front takes off another 10%, and discounts never add up to more than 50%.

Which currencies can I pay in?

Any of 30, including the Australian, New Zealand and US dollar, the pound and the euro. Prices are set in Australian dollars and converted at the European Central Bank reference rate. You pay by card in every currency, and by card or direct debit in Australian dollars.

Do you have plans for hotel groups and associations?

Yes. Group plans for chains are priced together across your properties, so talk to us. If your property belongs to a group or association with a FreeGuides agreement, its rate applies when you choose your plan in the app.

See it working at your property.

Create your own demo in two minutes. Setting up is free, and your 10-day free trial starts once guests are scanning your QR codes.

Create your own demo