Frequently asked questions
Who can create an experience
We have specifically designed FreeGuides to allow anyone in the world to create an experience. We think the people who know their cities better than anyone else are those others who breathe the air and walk the streets. That's why we make it simple and stress-free to make an experience using FreeGuides.
Where do experiences operate
Experiences operate in Sydney Australia for now but soon in every single city, in every single country in the world.
What languages are experiences run in
Experiences are run in many languages. We try to enable the native tongue to be expressed in all of our experiences.
What times are the experiences
What makes FreeGuides different
We are truly a peer to peer platform
Our payment system is exclusively cashless
We offer value before the experience, during the experience and after the experience.
Instead of being restricted by tour categories we allow our guides to create any experience they could imagine whether that’s photography, religious, architectural or cultural.
Offer 24/7 self-guided experiences handmade and curated by locals
What is pre-experience
What is post-experience
How do explorers pay for experiences
Explorers have the ability to tip at the end of the experience. This tip is based on how much they think the experience is worth. We use a unique technology that encourages and incentivises explorers to see the true value of the experience and enables you to offer additional value even after the experience ends.
What is FreeGuides
FreeGuides is an IOS and android app. The app is a peer to peer platform, enabling locals to create, run and manage their own experiences. Similar to Uber we can empower locals to capitalize on an underutilized resource and their unique knowledge of their city. The app will manage the entire customer journey, finding an experience, running an experience, and completing/tipping for as experience.
How do I Pay for an experience
How do I know experiences are safe
If I'm an explorer can I also make experiences
Yes if you are an explorer you do have the ability to create your own experiences as we are a peer to peer platform we see all explorers as potential guides
How do I create an experience
Visit the website www.FreeGuide.com.au or download the IOS/Android app
Signup using either Facebook or Google.
Create a tour in under 3 minutes, simply add photos, highlights and stops.
Wait for explorers to book in your experience.
How do I get paid as a guide
Regular and consistent payments even through unexpected conditions such as weather and unforeseen pressures.
Explorers tip higher amounts when offered cashless systems only.
Do I need any qualification to be a guide
I don't know anything about my city, how could I create an experience
Everyone knows something unique and special about their city whether it's the most interesting graffiti or the best bars to get espresso martinis.
What type of experiences can I create
FreeGuides enables anyone to create any unique experience, we have no limitations on what experiences you can create.
If I'm a guide can I also book an experiences
Yes, if you are a guide you do have the ability to join existing experiences as we are a peer to peer platform we see all guides as potential explorers