Frequently asked questions
Who can create an experience
We have specifically designed FreeGuides to allow anyone in the world to create an experience. We think the people who know their cities better than anyone else are those who breathe the air and walk the streets. That's why we make it simple and stress-free to make an experience using FreeGuides.
Where do experiences operate
Experiences operate in Australia and New Zealand for now but soon in every city, in every country in the world.
What languages are experiences run in
Experiences are run in many languages. We enable the native tongue to be expressed in all of our experiences.
What times are the experiences
What makes FreeGuides different
We are truly a peer to peer platform
Our payment system is exclusively cashless
We offer value before, during and after the experience
We allow our guides to create any experience they could imagine whether that’s photography, religious, architectural or cultural
Offer 24/7 self-guided experiences curated by locals
What is post-experience
How do explorers pay for experiences
Explorers have the ability to pay what they want at the end of the experience. This is based on how much they think the experience is worth. We use a unique technology that encourages and incentivises explorers to see the true value of the experience and enables you to offer additional value even after the experience ends.
What is FreeGuides
FreeGuides is an IOS and Android app. The app is a peer to peer platform, enabling locals to create, run and manage their own experiences. We empower locals to capitalize on an underutilized resource and their unique knowledge of their city. The app manages the entire customer journey, finding an experience, running an experience, and completing/tipping for an experience.
How do I Pay for an experience
How do I know experiences are safe
If I'm an explorer can I also make experiences
Yes if you are an explorer you do have the ability to create your own experiences as we are a peer to peer platform we see all explorers as potential guides
How do I create an experience
Creating an experience is extremely easy. There are four easy steps.
Download the IOS/ Android app
Signup using either Facebook or Google.
Create a tour in under 3 minutes, simply add photos, highlights and stops.
Wait for explorers to book in your experience.
How do I get paid as a guide
Regular and consistent payments even through unexpected conditions such as weather and unforeseen pressures.
Explorers pay higher amounts when offered cashless systems only.
Do I need any qualification to be a guide
I don't know anything about my city, how could I create an experience
Everyone knows something unique and special about their city whether it's the most interesting graffiti or the best bars to get espresso martinis. We have a range of ideas in our blog.
What type of experiences can I create
FreeGuides enables anyone to create any unique experience, we have no limitations on what experiences you can create. For more ideas, read our blog.
If I'm a guide can I also book an experiences
Yes, if you are a guide you do have the ability to join existing experiences as we are a peer to peer platform we see all guides as potential explorers