Eli, the AI receptionist
AI receptionist for hotels and hostels: Eli answers guests 24/7
Every guest question answered instantly, day or night, in their own language.
In PremiumSee plans and prices →
How it works
Trained on your property
Eli answers from your compendium, local recommendations and tours, with deliberately limited internet access so it sticks to what you have told it.
Speaks the guest’s language
A guest can ask in Mandarin, Spanish or German and get an answer in the same language.
Knows when to hand over
If Eli can’t solve something in two tries, it hands the guest to reception. Medical and safety issues go straight to a human.
Private troubleshooting notes
Add hidden notes, like how to reset the air conditioning, that Eli can use without showing them to guests.
Every chat on record
Read every conversation in the dashboard and spot the questions your compendium should answer up front.
Also behind the same QR code
Digital compendiumEverything from Wi-Fi to breakfast times, in every languageLearn more →
Self-guided walking toursGPS-guided city walks, narrated, starting from your doorLearn more →
Events & excursionsA What’s On that fills itself with tours, day trips and showsLearn more →
Bookable activitiesEarn commission on tours and experiences guests bookLearn more →
PMS integration & online check-inOnline check-in, upgrades and extra nights, written into your PMSLearn more →
Guest group chatA private chat for everyone staying tonightLearn more →
AnalyticsScans, clicks, tours and revenue, in real timeLearn more →
See FreeGuides on your own property.
Tell us about your property in two minutes and we’ll build your own demo: your compendium, local map, AI receptionist and first walking tours. Prefer to talk it through? Book a meeting with the team.